A district citizens’ group from East Harlem, in anticipation of a meeting it had arranged with the Mayor and his commissioners, prepared a document recounting the devastation wrought in the district by remote decisions (most of them well meant, of course), and they added this comment: “We must state how often we find that those of us who live or work in East Harlem, coming into daily contact with it, see it quite differently from . . . the people who only ride through on their way to work, or read about it in their daily papers, or, too often, we believe, make decisions about it from desks downtown.” I have heard almost these same words in Boston, in Chicago, in Cincinnati, in St. Louis. It is a complaint that echoes and re-echoes in all our big cities [emphasis added].
Jane Jacobs, The Death and Life of Great American Cities (1961)